Privacy Policy

1. General conditions

1.1. This Privacy and Personal Data Protection Policy applies to the online.ua website (after this referred to as the “Website”), the owner of which is the limited liability company “Online UA” (after this referred to as the “Company”).

1.2. The Company treats Users and persons who visit the Website and use its services respectfully. Therefore, it strives to create the best conditions for Users, in connection with which this Privacy and Personal Data Protection Policy has been developed based on the requirements of the current legislation of Ukraine and the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (after this referred to as the “Policy”).

1.3. In some cases, the Company reserves the right to publish separate privacy notices for specific sections or services and to change the Policy at any time in its sole discretion. Any changes are put into effect by the statement in the new version of this Policy. The Company will post changes to the privacy policy on this page.

1.4. This Policy establishes the procedure for collecting, processing, and storing Users' data, their types, conditions for access to personal data, and requirements for protecting such data, the Company's interaction with third parties and other information that Users may have regarding making changes, blocking or deleting their data from the Website and its services.

1.5. If you visit this Website and use its services, you agree with the rules of this Policy.

1.6. If the Company has made any changes to the Policy with which the User disagrees, he must stop using the Website and its services.

1.7. For users' convenience, the Website and its services may contain links to other websites. The Company is not responsible for the privacy policies or content of these sites.

1.8. If you have any questions about this Policy, contact us at [email protected].

1.9. We recommend you regularly familiarise yourself with the Policy to be aware of any changes and additions, and the possible procedure for using the Users' information and personal data.

2. Policy Scope

2.1. The Policy applies to personal data and information of persons collected on the Website.

2.2. Personal data gives an opportunity to identify the User as an individual, including name, last name, mobile phone number, e-mail address and other information that the User can personally provide when registering on the Website or using it.

2.3. An account is information about the User as an individual, which contains authorisation data (login and password) necessary to identify the User when using the Website.

2.4. Publicly available data is such data and information (including Personal Data) to you, an individual, as the owner of this data, has personally provided access to an unlimited number of persons (including by publication on any Internet site without restricting access to this data) or which, by the Policy and current legislation of Ukraine, are not subject to the requirement to observe confidentiality regarding such data.

2.5. The site is not intended for minor users. The Company takes security issues very seriously, especially about minors. In this regard, for its part, the Company appeals to parents to explain to their children about Internet security issues, their specific purpose and the need to use the Website and some of its services.

3. Collection and use of personal data

3.1. When the User uses the Website and its services, the Company processes user data such as the data provided by the User both when filling out registration forms and when using services; cookies files (cookies); IP addresses; parameters and settings of Internet browsers.

3.2. The Company collects only those personal data (for example, name and surname, login and access password, e-mail address, contact phone number, date of birth, gender, etc.) that the User knowingly and voluntarily provided as a subject of personal data to use the Website and its services, what is, according to the requirements of the law, is the consent of the issue of personal data to the processing of his data following the purpose of their processing formulated in this Policy.

3.3. The Company is limited to collecting the minimum amount of information necessary exclusively to fulfil the request of the personal data subject. Where optional information is requested, the User will be notified when such information is collected.

3.4. When visiting the Website and its services, logins to the system are recorded. Any other information on the User's traffic is not processed or stored.

3.5. The Company does not collect any information for the processing of which there are specific requirements established by law, such as information about racial or ethnic origin, political, religious and ideological beliefs, membership in political parties and trade unions, criminal convictions for committing a crime or criminal convictions, as well as data related to health, sexual life, biometric or genetic data (according to Article 7 of the Law of Ukraine “On the Protection of Personal Data”).

3.6. The Company collects data on the statistics of visits to the Website and its services. The information may contain information about the connection, traffic, and the User's browser, as well as the date, time, and work duration on the Internet and being on the Website and its services.

3.7. Processing and storing personal data are carried out in data centres where the equipment is located to ensure the functioning of the Website and its services. The provided personal data is processed and may be stored in the Personal Data Database or a separate table of the Site Database.

4. Purposes and terms of use of personal data

4.1. The Company uses personal information, which has received from Users for the following purposes:

• provides necessary information and services for Users;

• ensures security and prevents any illegal actions, in particular preventing fraud;

• improves the personalisation of the Website use and its services,

• improves services provided to Users;

• obtains statistical information about the Website's operation and its services.

4.2. Personal data is stored for no longer than is necessary for their processing.

4.3. After the subject of personal data has ceased to be a User of the Website and its services by deleting his account and mailbox, his data is also automatically deleted.

4.4. The Company does not transfer personal data to third parties, except when such transfer is required by law by the request of the subject of personal data or in other cases outlined in this Policy. The Company understands that personal information is valuable and an integral part of the private non-property rights of any individual; therefore, it takes all possible measures to protect the personal data of users voluntarily and knowingly transferred by the latter to the Company.

4.5. The Website and its services may contain links to other websites (exclusively for informational purposes). When following a link to other websites, this Policy will not apply to such websites. Therefore, the Company recommends reviewing the privacy and personal data policy of each Website before submitting any personally identifiable information.

4.6. Information about the activity (traffic) on the Website and its services of Users passing through the network or the User's e-mail is protected by the law.

5. IP addresses and cookies

5.1. During the operation of the Website and its services, including the mail service, the Company may collect certain information using technologies such as cookies, pixels, and local storage (as in a browser or mobile device).

Cookies are small text files that store information directly on the User's computer, mobile phone or other device.

Pixels are small digital images that are part of the code on web pages that allow another server to measure web page views and are often used in conjunction with cookies. The code tracks how, when (and on which page) the pixel is loaded to indicate that the User interacts with it or its part of the Website.

The Website uses the Facebook Pixel to target ads based on individual interests and preferences. These data make it possible to adjust the appeal to the User, considering his demographic interests and using contextual advertising to personalise the offer of services. With the help of cookies, the web server can save, for example, preferences and settings on the User's computer, mobile phone or other devices, which are then automatically restored at the next visit. In other words, cookies are intended to make using the Website more convenient; for example, the User does not have to repeat the login process during the next visit. The Company uses both persistent and session cookies. Permanent cookies remain on the User's computer for extended periods, and session cookies are automatically deleted when the browser window is closed.

The Company may allow third parties, such as advertising or analytics service providers, to collect information using these technologies directly on the Website and its services. The data they collect is subject to protection following the applicable privacy policies of those third parties. When the User revisits the Website, the cookie data is updated; in most cases, the web browser, by default, allows the automatic storage of cookies on the User's device. In contrast, disabling cookies may result in limited access to published materials or poor functioning of the Website and its services. The Company cares about its Users and tries to make their stay on the Site as comfortable as possible. For this, the Company needs to analyse the User's behaviour, preferences, and interests with the help of cookie files. Such analysis helps the Company to improve the experience of interaction with the Website to determine the most convenient interface and navigation of the Website and its services.

5.2. Cookies of third-party services and analytics services are for prompt delivery, better display and detailed analysis of content on the Website. The Company uses services owned by other third-party companies, such as Facebook, Twitter, Instagram, Alphabet Inc., Gemius and others. The companies given as an example may use cookie files on the User's device while working on the Website.

5.3. The Website cannot affect the operation of cookies used by these services. All the necessary information about their use is available by visiting the appropriate resource. The main web browsers (Google Chrome, Microsoft Edge, Mozilla Firefox, Opera, Safari) are configured to accept cookies automatically. To disable them, use the help function in your browser.

5.4. The cookie settings for web browsers on mobile devices may differ.

5.5. Information about Users, obtained with the help of cookie files, is not sold or distributed in public and is also the property of the Company that owns the resource.

5.6. Full use of the Website and its services is available only when using cookies, as disabling cookies may limit access to the content and poor functioning of the Website and its services.

5.7. If the User does not enable the use of cookies or intentionally deletes all cookies from his web browser, then upon subsequent visits to the Website and its services, the User will be prompted to enable and use cookies again.

5.8. When the User uses the Website and its services, the pages may contain codes of other Internet resources and third parties, resulting from which such Internet resources and third parties receive the User's data. Therefore, these Internet resources can receive and process information that the User visited these pages, as well as other information transmitted by the User's web browser. Such Internet resources can be banner display systems (for example, DoubleClick for Publishers, Admixer, etc.), social network plugins (for example, Facebook, X (ex-Twitter)), etc.

5.9. The use of the specified services of the Company is necessary for the operational analysis of visits to the Website and its services, internal and external evaluation of Website visits, depth of views, and users’ activity. The Company does not store or process data received from the specified services.

5.10. Accordingly, if the User does not want these services to access their personal data for any reason, the User can log out of his account or profile and clear the cookie files on his account (through his browser).

6. Protection of personal data

6.1. The Company uses generally accepted standards of technological and operational protection of information and personal data against loss, misuse, alteration, or destruction. However, despite its best efforts, the Company cannot guarantee absolute security against emerging threats.

6.2. The Company ensures that all applicable confidentiality obligations, as well as technical and organisational security measures to prevent unauthorised or unlawful disclosure or processing of such information and data.

6.3. The Company provides access to information and personal data only to authorised employees who have agreed to ensure the confidentiality of such information and data by the Company's requirements.

6.4. Dissemination of personal data without the consent of the subject of personal data or a person authorised by him is allowed in the cases defined by the law requirements and only (if necessary) in the interests of national security, economic well-being and human rights.

7. Contact information and changes to the Policy

7.1. If Users have questions regarding the application of this Policy or the Website use and its services, including the postal service, or wish to send a request regarding the use of personal data, please send by mail to the address: Pochainynska str., 4, Kyiv, 04070, Ukraine or by email to [email protected].

7.2. This Policy was updated on October 2, 2023. The current version of the Policy can be found on this page of the Website.